Join the team building the future of accessible healthcare. At Evaro, our pharmacy technicians work at the intersection of clinical expertise and AI technology - delivering faster, smarter care to patients who need it.

About Evaro

Evaro is a fully licensed and regulated healthcare platform that combines AI-assisted consultations with clinical oversight from qualified healthcare professionals. We provide instant medical access, diagnosis, and next-day prescription delivery for a wide range of primary care conditions - making quality healthcare faster and more accessible for everyone.

Our technology handles the routine so our clinicians can focus on what matters: patient care. As a Pharmacy Technician at Evaro, you won't just be dispensing - you'll be helping shape how modern pharmacy services are delivered.

Role overview

We're looking for a qualified Pharmacy Technician to join our Norwich team. You'll deliver patient consultations using our AI-supported platform, manage prescriptions from start to finish, and ensure every interaction meets the highest standards of safety and compliance.

This is a hands-on role in a growing team. You'll balance consultation delivery with dispensing and operational responsibilities, working within a 24-hour turnaround standard. If you thrive in fast-paced environments and care about doing things right, you'll fit right in.

Key Responsibilities

• Deliver patient consultations via our AI-supported platform, ensuring clinical accuracy and a 24-hour turnaround on all cases.

• Dispense, label, and process prescriptions in compliance with SOPs and NHS requirements, with meticulous attention to detail.

• Maintain accurate, confidential patient records across our digital systems.

• Identify and escalate clinical queries appropriately, collaborating closely with pharmacists and the wider team.

• Contribute to process improvements as we scale - your frontline insight will help shape how we work.

Requirements

Essential

• NVQ3 (Level 3) Pharmacy Technician qualification (or equivalent).

• Minimum 2 years’ experience in a community pharmacy setting.

• Experience with dispensing processes and patient-facing responsibilities.

• Strong communication skills and confidence handling sensitive conversations.

• Ability to work accurately in a structured, high-volume environment.

• Basic IT proficiency and experience using pharmacy dispensing systems.

• Eligibility to work in the UK.

Nice to have

• Experience delivering NHS clinical services.

• Accuracy Checking Technician (ACT) qualification.

• CPPE communication training.

Practicalities

Working Location: 42 Barnard Rd, Bowthorpe Employment Area, Norwich NR5 9JB, UK

Working Hours: Monday to Friday, 9:00am - 5:00pm (fixed schedule, no weekends)

Salary & Benefits

• Salary: £31,000 - £33,000

• Annual leave: 25 days + Bank Holidays + your birthday off

• Enhanced health plan

• Competitive parental leave policies

• Growth: Clear progession pathways

• Culture: Supportive, team-focused environment with structured onboarding

Our hiring process

We keep things straightforward and respectful of your time:

• Initial online interview (30 min) with Talent Partner

• Onsite Interview (30 min) with Hiring Manager

• Onsite business case of 4 hours to connect with the team and experience the company culture.

• Offer

Department

Pharmacy

Locations

Norwich