CRM & Automation Lead

Passionfruit

Passionfruit

Remote

Posted on Apr 13, 2026

About Us

We’re building the AI-native orchestration layer for Marketing teams - automating the work that slows them down and enabling lean teams to operate like F500 businesses; from campaign briefs and performance reporting to creative review, compliance workflows, and paid media analysis. Our platform is purpose-built for marketing, trained on real marketing workflows and deeply integrated with ad platforms, CRMs, brand assets, and analytics tools.

The Role

We’re looking for an experienced Automation & CRM Lead to own and optimize our CRM (HubSpot) and GTM engineering/outreach infrastructure (Clay, Smartlead). This role is central to how we build, manage, and activate our pipeline.

You’ll be responsible for building high-quality, targeted lists, designing scalable outreach systems, and ensuring we stay organized, proactive, and data-driven in how we engage our prospects from top-of-funnel through mid-funnel and beyond.

Key Responsibilities

  • CRM Ownership (HubSpot)
    • Fully own and manage our HubSpot instance end-to-end
    • Build and maintain clean, structured databases with clear segmentation
    • Develop workflows, automations, and pipelines that support both marketing and sales efforts
    • Ensure data integrity, consistency, and usability across teams
  • List Building & Audience Development
    • Source, build, and continuously refine high-quality contact lists for:
      • Events
      • Outreach campaigns
    • Implement smart segmentation strategies to improve targeting and personalization
    • Enrich and maintain data to ensure relevance and accuracy
  • Outreach & Campaign Execution
    • Design and execute scalable outbound campaigns using Clay (email, sequences, etc.)
    • Collaborate with marketing and partnerships teams to align messaging and targeting
    • Track performance and optimize campaigns based on data insights
  • Event Support
    • Build and manage event-specific CRM workflows (invites, follow-ups, attendee tracking)
    • Ensure seamless coordination between outreach, RSVP tracking, and post-event engagement
  • Analytics & Optimization
    • Monitor CRM performance, campaign metrics, and pipeline health
    • Create dashboards and reporting to inform decision-making
    • Continuously improve processes to increase efficiency and conversion rates

What We’re Looking For

  • Deep expertise in HubSpot and Clay
  • Strong understanding of both marketing and sales funnels
  • Proven experience in list building, segmentation, and outbound strategy
  • Highly detail-oriented with a passion for clean, structured data
  • AI and Automation-native mindset with the ability to build your own technical flows
  • Experience supporting events, partnerships, or community-driven businesses is a plus
  • Proactive, organized, and comfortable owning systems end-to-end

Why Join Passionfruit

  • Be a key player in shaping how we scale our network and relationships
  • High ownership and autonomy in building systems from the ground up
  • Fast-moving, collaborative environment with ambitious growth plans

Success in This Role Looks Like

  • A highly organized, reliable CRM that the entire team trusts
  • Consistently high-quality, well-targeted outreach lists
  • Automated systems that reduce manual work and improve efficiency
  • Strong engagement and conversion across campaigns and events
  • Clear visibility into pipeline and performance metrics

Working hours and location

Location: London, Chancery Lane (3 days per week in office)

Hours: 9-6pm

For more information or to apply to this role please contact jess@usepassionfruit.com